Refund Policy

We never want you to receive a product that isn't right. It makes us very unhappy, and we definitely want to make it right. If you received the wrong item, the wrong size, or the product is defective in any way, please know we will process a refund for you as quickly as we can. 

All of our products have a 30 day refund policy. To request a refund, please email: refundrequest@coffeemeowsters.com with your refund claim and  include the following:

• order number
• photograph of the item clearly showing the issue

 

Please note that refunds are only provided in the cases noted above. We will notify you when your refund has been processed, and a credit will automatically be applied to your credit card or original method of payment. If we have any questions or issues with your request, we will reach out to you via your email address. You will not be required to return the product to us. 

Refund processing is dependent upon your credit card company or banking institution. This can often take longer than any of us would like. If you have not received your refund after 21 days, please contact us at the email address noted above.